Mark L. on 11/26/2019
When telling customers about the return of mileage vehicles, let them know that they MUST go to the text message first that is sent out for return instructions before locking the vehicle and placing the keys in the lock box. I realized that the link asks you to put in ending mileage and include a photo of the odometer to check the vehicle back in. Would have been nice to know that when I rented the vehicle.
Hello Mark L. and thank you for your review and business. We did explain at check out as we do with all our customers, that we would check the truck in for you so that you would not have to do the self check in yourself. As we explained at check out, all you needed to do is drop the key in the box and we would get your truck checked in for you at no charge for after hours drop off.